We offer free tracking postage within Australia for orders over $80, and free tracking postage worldwide for orders over $100. (exclude warehouse sale items)
For orders include both warehouse sale items and normal items, we suggest placing the order seperatly for free shipping for your non-clearance items.
Australia: For standard delivery, the delivery fee will be $10 per order, for orders under $80 (take up to 7-10 business days to arrive depending on location). Courier: AUSPOST
United Kingdom: For standard delivery, the delivery fee will be $10 per order, for orders under $100 (take up to 5-10 business days to arrive depending on location). Courier: Royalmail.
New Zealand: For standard delivery, the delivery fee will be $12 per order, for orders under $100 (take up to 7-12 business days to arrive depending on location). Courier: NZPOST.
United States: For standard delivery, the delivery fee will be $12 AUD per order, for orders under $ 100 AUD (normally take up to 7-12 business days to arrive, sometimes can be faster). Courier: USPS.
Europe: For standard delivery, the delivery fee will be $15 per order,for orders under $100 (take up to 7-20 business days to arrive depend on location). Courier: Royalmail or other local carrier.
Rest of the world (exclude South America):For standard delivery, the delivery fee will be $12 AUD per order for order under $100 AUD (delivery times depends on location)
Warehouse sale items:
Please note that we do not offer free shipping for warehouse sale items due to the low selling price. However, we'll keep the shipping costs as low as possible. If you have any questions, feel free to contact us.
Australia (take up to 2-8 days)-- 10 AUD
New Zealand (take up to 7-10 days)-- 17 NZD
United State (take up to 7-12 days)-- 15 USD
Rest of the world (take up to 7-15 days) -- 25 AUD
Orders will be sent within 48 hours, we will email you if your order will take longer to dispatch. Thank you for your understanding.
Abnormal delivery time:We estimate that your order will arrive within 2-3 weeks of purchase. To track your order, please use the tracking number we provided. Please note that if your order is returned to the delivery courier's warehouse, we cannot be responsible for it.
If it takes over a month for your order to arrive, please don't hesitate to reach out to us for assistance. We're always happy to help and ensure that your shopping experience is a positive one.
Note: We can't guarantee that you will receive your package within the expected time frame as estimated delivery dates are provided by our courier to use as a guide only.
About delay or stolen packages: Please note that we cannot accept responsibility for delays, missing, lost, or stolen packages due to actions by our courier or incorrect addresses provided to us. Utilize your tracking information to monitor the shipping progress and ensure your presence at the designated location to personally receive the parcel, especially if your area is prone to parcel theft. In the case of a missing or stolen parcel, please reach out to your local delivery courier for resolution and inform us of how we can assist in this matter. We kindly request your understanding and refrain from posting negative reviews in the event of any of these events happened beyond our control
How to track my order
We partner with 4px, Sendle and AUSPOST for delivering your items. You can track your order through Aftership or 4px system by typing in your tracking number. In 4px website, you will see another tracking number, this tracking number will be the tracking number for your local post office. For example, 33G78775441501000935051 for AUSPOST if you are located in Australia